Shipping policy
Shipping Policy
Thank you for shopping with us. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from our Shopify store.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
During periods of high order volume, shipments may experience slight delays. If there will be a significant delay in the shipment of your order, we will contact you via email.
Shipping Methods & Fulfillment
We use a combination of Shopify fulfillment services and Amazon fulfillment services to process and ship eligible orders.
Some products may be fulfilled through Amazon’s logistics network, including Amazon Multi-Channel Fulfillment (MCF), to provide faster and more reliable delivery.
Depending on your location and product availability, your package may arrive in Amazon-branded packaging.
Domestic Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–4 business days
- Express Shipping: 1–2 business days
Delivery times are estimates and are not guaranteed.
International Shipping
We currently [ship / do not ship] internationally.
If international shipping is available, delivery times and shipping rates will vary based on destination country and customs processing.
Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take up to 24–48 hours to update.
Shipping Restrictions
Certain products may not be available for shipment to specific states, territories, or countries due to carrier or legal restrictions.
We reserve the right to cancel orders that cannot be fulfilled due to shipping limitations.
Lost, Stolen, or Delayed Packages
We are not responsible for shipping delays caused by carriers, weather conditions, customs processing, or other circumstances outside our control.
If your package is lost or significantly delayed, please contact us and we will work with the shipping carrier to assist in resolving the issue.
Incorrect Shipping Addresses
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us immediately at [your email address].
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery with your order number and photos of the damaged item and packaging.
We will review the issue and provide a replacement or refund when applicable.
Contact Us
If you have any questions about this Shipping Policy, please contact us:
- Email: [sjlinares77@gmail.com]
- Store URL: [your website URL]
- Business Hours: [your business hours]